Privacy Policy

This privacy policy (the “Privacy Policy”) sets forth the collection and use practices of Firstaid4sport and any other registered trading name of Firstaid4sport (“ Firstaid4sport”, “ we”, “ us” or “ our”) for personal data that Firstaid4sport collects from you in the course of carrying out the services rendered to you through the Firstaid4sport website available at the following address: and through any of its web pages (the “Site”).

By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure and retention of your personal data as described in this Privacy Policy. If you do not provide the information we require, we may not be able to provide some of our Services to you.

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are posted. We will notify you through an onscreen message and/or via email of any material changes to this Privacy Policy.

This Privacy Policy may refer to the user of Firstaid4sport’s services through the Site as ” you” or through any second person pronouns, such as “yours” etc.

We want to develop relationships with our users based on respect and integrity. We are aware of the trust and confidence you demonstrate when you use our services, visit the Site and provide us with information. This Privacy Policy is posted to demonstrate our commitment to protecting your privacy online.


1. Information Collected by Firstaid4sport

Firstaid4sport gathers the following types of personal data:

A. Information You Directly Provide to Us

We collect the following types of personal data (collectively, “Personal Data”) that you provide through the Site.

– Personal Identifiers. A “Personal Identifier” is information that can be used to identify and/or contact a natural person and includes name, postal address, telephone number, email address.

– Other Personal Data. “Other Personal Data” is data combined with Personal Identifiers voluntarily provided by users of the Site that may include demographic information, sales history or correspondence sent to us through the Site. If you choose to create a user account (“Account”) on our Site, you will be required, during the registration process, to provide certain information, such as your username for your accounts on third party online marketplaces, an email address and a password which will be associated with the Personal Identifiers you have provided.

We do not collect sensitive data revealing racial or ethnic origin, political opinions, religious and philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.

If, you do not provide us with the Personal Data that we request, we may not be able to provide you with the services offered through the Site for which the Data is required.


B. How We Directly Collect Personal Data

There are a number of different ways that we collect Personal Data from you. These may include:


– Agreement. If you decide to enter into agreement with us you have to provide all necessary identification personal data which is required to conclude agreement.

– Orders. If you order Firstaid4sport services through the Site, we will collect the information necessary to complete your order and render the Services.

Additionally, we may also collect Personal data through:

– Communications from You. When you email or write to us, you may provide us with your name, contact details, and other Personal Data as part of your message.

– Customer Support. You may provide us with Personal Data when you telephone or email us to request assistance with our services or information that you would like to receive about our services.

– Email/Direct Mail Campaigns That You Approve. If you elect to receive our newsletters or other promotional communications, from time to time we may contact you with information about new services, promotions or special offers. If you want to stop receiving promotional communications from us, you can follow the unsubscribe instructions at the bottom of each email, contact us at or, if you have an Account with us, change your preferences by signing into your Account through the Site.


C. Information That We Automatically Collect from Your Computer.

1. Cookies Policy

We (or service providers on our behalf) may automatically collect information from you using “cookies” or “web beacons”. Cookies are small amounts of data that are stored within your computer’s Internet browser or on your mobile device and that are accessed and recorded by the websites that you visit, as well as by the companies that place advertising on websites, so that they can recognize your device and remember if you have visited a website previously. Web beacons are web page elements that can recognize certain types of information on your computer such as cookies and the time and date of a page view.

Information collected by cookies and web beacons may include, without limitation:

– the pages you visit within the Site;

– the date and time of your visit to the Site;

– the websites you visit before or after visiting the Site;

– the Internet Protocol (IP) address used to connect your computer to the Internet;

– your computer and connection information such as your browser type and version, operating system and platform;

– whether you open and whether you click on any link contained in an email message that we send you;

– details about your activities on third party platforms on which we have placed listings; and/or your sale history on Firstaid4sport.

We may use data gathered automatically from your computer (i) to help us recognise you as a previous visitor to the Site, (ii) with your prior consent, to serve relevant online advertising to you or (iii) to analyse trends and statistics to improve your experience of the Site. This data is not being used in automatic user profiling in the meaning of the General Data Protection Regulation.

You can set your browser to reject cookies or to notify you when you are sent a cookie. You can also order and download software that will allow you to visit the Site without providing the information gathered by cookies. You are welcome to use the Site if you use such software, but your experience while visiting the Site may not be optimal. When your prior consent is required for the implementation of certain types of cookies, it will be specifically collected.


2. Use of Data Collected by Us

We use the Personal Data described above to:

– fulfill the agreement between you and Firstaid4sport;

– process any services you order through the Site;

– administer your Accounts with Firstaid4sport;

– customise the service Firstaid4sport provides to you through the Site;

– administrate or otherwise carry out Firstaid4sport’s obligations in relation to any agreement you have with Firstaid4sport; carry out market research and tracking of sales data;

– and with your prior consent, send you information about Firstaid4sport by email, postal mail, telephone or text message or other means about our services.


3. Disclosing of Personal Data to Third Parties

Firstaid4sport does not disclose the Personal Data collected or that you provide to Firstaid4sport to third parties unless Firstaid4sport has obtained your prior consent.

However, Firstaid4sport may disclose the Personal Data about you in response to legal process or when Firstaid4sport believes that the law requires it (for example, in response to a court order) or to protect the rights, property or safety of Firstaid4sport, the Site, users of the Site and others.

Firstaid4sport may also disclose Personal Data as is necessary to identify, contact or bring legal action against a person or entity who may be violating Firstaid4sport’s Terms of Service, or who may be causing harm to, or interfering with, other users of the Site.

Firstaid4sport may also disclose Personal Data about you to third parties who provide other services; such recipients provide credit payment, reporting, order fulfillment services, and other services on Firstaid4sport’s behalf. In addition, in the event that assets of Firstaid4sport are transferred or sold to another entity, Personal Data may be transferred to the acquiring entity and/or to potential acquiring entities.


4. Transfers of Personal Data outside of the European Economic Area

The Personal Data that Firstaid4sport collects from you and that you provide to Firstaid4sport is processed in the UK and is stored on servers in UK.

Your Personal Data may also be transferred to any third parties as described in the previous section but such transfers will only be made on the basis of the adequacy decision (should the service providers or their technical providers be located outside the EEA area). If some of these third parties to whom your Personal Data will be shared are located outside of the European Economic Area, in countries where data protection laws may not be as extensive as those which apply to us.

The entities mentioned above that together with us provide the services to you are joint personal data controllers (together with us). Our agreement with those entities establishes mutual obligations of all the parties to protect your rights and it stipulates as follows:

  • Each party is a joint data controller and each party is responsible for the protection of your personal data in the context of rendering its services;
  • Neither party has a right to represent the other party in the context of personal data;
  • Each party is obliged to provide you with information requested under the Article 13 of the GDPR;
  • You have the right to submit to any of the parties a request to provide information on personal data processing, rectify your data, restrict processing or erasure of your data, as well as the right to data portability and right to withdraw your consent provided to process your data by either of the party; a party that receives such request is obliged to pass the information to other join controllers.

If we transfer your Personal Data to countries outside of the European Economic Area, we will ensure that we do this in accordance with the EU data protection regulations (in particular the GDPR) and with due respect for the rights and freedoms of individuals whose Personal data are processed. We will do this with a view to ensure the level of protection which applies to your Personal Data processed in these countries is similar to that which applies within the European Economic Area.


5. Links

Firstaid4sport may place hypertext links on the Site that connect to third party websites.

Firstaid4sport has no control over these linked sites or their content. Your use of such linked sites will be subject to such sites’ terms of use and privacy policies and not Firstaid4sport’s Terms or Privacy Policy, so be sure to read them before using such sites or transmitting any information to such sites.

Firstaid4sport cannot be responsible for any third party, or its affiliates or agents, failing to use your Personal Data in accordance with such third party’s privacy policy, or any contractual or other legal obligations to which such third party, its affiliates or agents, may be subject.


6. Security

We will take all steps reasonably necessary to ensure your Personal Data is treated securely and in accordance with this Privacy Policy and in accordance with applicable law. We use appropriate security measures to protect against unauthorized access, collection, use, disclosure, copying and disposal of your Personal Data.

All pages within our checkout process and areas containing Personal Data are secured using SSL (Secure Socket Layer) technology, which encrypts data between our computer and yours. To make sure your Internet browser is using the latest security features, you may want to download the most recent version of it, which should have full SSL support.

You are responsible for maintaining the confidentiality of your user ID and password which relate to your access to certain pages of the Site and/or any Account you set up with us. You agree to accept responsibility for all activities which occur in relation to the same. You should not permit other people to use your user ID or your password. Please contact us promptly using the details in the section “Contact Information” below if you believe your user ID or password may have been compromised. We will not be responsible to you if there is unauthorised access to your login details or unauthorised activity on this Site as a result of your login details becoming known by someone else, unless this was due to our negligence.

Despite our efforts regarding security it is important to bear in mind that the Internet is not a secure means of communication. Personal Data communicated through the Internet may be intercepted by other people. We cannot guarantee the security of Personal Data sent to us through this Site. You accept that you use this Site at your own risk.


7. Closing Your Account / Retention of Personal Information

If you have created an Account through the Site, we will close your Account upon your request. We may also close or deactivate inactive Accounts or Accounts that are used in violation of our Terms of Service or any applicable law.

We will retain Personal Data from closed or inactive Accounts to the extent and as long as it is necessary and relevant for our operations and to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.


8. Your Rights and Access/Corrections/Information Removal

We will provide commercially reasonable assistance (including appropriate technical and organisational measures as reasonably practicable) to respond to any inquiry, communication or request form you seeking to exercise your rights under the EU data protection legislation, including rights to access, correction, restriction, objection, erasure or data portability, as applicable.

If you wish to access Personal Data collected or stored by us, or if your name, email, postal address, telephone number or other Personal Data changes, you may correct the relevant information by contacting us at In addition, you have the right to restrict, at any time, to the processing of your Personal Data by contacting us at

You have the right to be informed about the personal data we have collected, request rectification or erasure of personal data, request restriction to process your data or transfer it to a third party you have appointed.

We will identify you (the requester) to avoid fraudulent requests and we will answer without undue delay, in any case not later than within one month. You may also contact our Privacy Officer at


9. Reservation of right to modify the Privacy Policy

Firstaid4sport reserves the right to modify the Site and this Privacy Policy at any time, in particular to reflect changes in market conditions affecting Firstaid4sport activities, changes in technology, changes in relevant laws and regulatory requirements and changes in Firstaid4sport system’s capabilities. In the event that Firstaid4sport modifies this Privacy Policy, Firstaid4sport’s revised Privacy Policy shall be effective immediately upon the posting of such revised Privacy Policy on the Site. Accordingly, we would recommend that you periodically review this Privacy Policy.


10. Contact Information

If you have any questions or concerns about this Privacy Policy, please email us at or send a letter to: Firstaid4sport, Unit B, Sharp Road, Poole, Dorset, BH12 4BG.

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